Prepaid System

The cost of prepaid calls is calculated in seconds after the first minute of the call, the following table shows Telecommunications tariff within the network or with other networks.

Cash Payment:
 Through the immediate service available in one of our service centers (Yemen Mobile centers, agent offices, Public Telecommunications Corporation service centers, TeleYemen service centers, post offices, Al-Kuraimi Bank branches).

Payment via Rial Mobile:

• Call 6000 and follow the voice instructions.
• Via the Rial Mobile application. You can download the Rial Mobile app from Google Play click here
• Via sending 31, then a space, then 77xxxxxxx, then a space, then the amount, then a space, then the password followed by #

Balance Inquiry

• Call the short code number 181 or send to 181 the word balance (for free once a day), during the same day.

Welcome All Service
say Hello !! to your beloved , and extend your congratulations to all with a unified tariff (9 riyals per minute) to all local telecommunications networks for 300 Riyals monthly subscription deducted from the balance at the beginning of the subscription.

Easily… Call(333) and follow the voice instructions , then we will move you from the from the basic package (Suhail) to the new package (Welcome all people). 

Do not forget !!! The rest of the services will remain in the same a unified tariff

my beloved ones service is launched for friends and relatives, it offers a discount for all of our subscribers (in postpaid or prepaid system ).
You can create a group of maximum 10 numbers within the network, you will get the (30%) discount in the cost of calls,
The cost of adding or replacing a number is 30 Riyals for only one time.
To activate the service , call (333) for free, and follow the voice instructions.

Postpaid package (Suhail)
Once you call (333) you will get the advantages of the Postpaid system With retaining the advantages of prepaid system ....
Now enjoy Communicate and send SMS with the same tariff of the postpaid system , without insurance , for only 500 Riyals per month 

Sabahi service
The Service Features:
The subscribers will have a discount in the cost of calls, text messages, and browsing the internet from 3:00 Am to 7:00 am 
The service is activated to all postpaid & prepaid subscribers automatically by default.
The service fees:

The offer’s subscription is free of charge.
The cost is shown in the following:
 
1 riyal per minute in- network.
1 riyal for SMS to all local networks.
3 riyals per mega.
3 riyals per minute to landline network.
7 riyals per minute to local networks.

The service’s Futures:
With the Missed Calls service, you will get SMS notifications from the same incoming calls informing you about your missed calls when your phone was switched off or out of the coverage area.
It can be activated to all Yemen Mobile customers for free.
To Activate:
Dial the short code *122.
To Deactivate:
Simply dial *123.
The service fees: 
The service is free of charge

Call Waiting service
The service  Features:
It alerts the customer of another incoming call that is on hold while you are calling.
The incoming caller ID/phone number will be displayed on the screen of your phone.
You may choose to answer the other call or reject it.
You could also choose to end the current call and answer the call on hold.
This service is free of charge.
To Activate:
Simply dial the short code *74.
To Deactivate:
Dial the code *740
The service fees
The Call Waiting Service is free of charge.

Lend me service
Your balance is not sufficient to make a call…don’t worry!!In times of distress you will find Yemen Mobile a best friend..

Dial the code *100 # and we will give you a sufficient balance to make your call.

Call me Service
The Service features:
   A text message of (Call Me) will be sent to the required number whether this number is within Yemen Mobile network or any other local networks.
* It can be used three times a day.
To Activate:
Dial

The balance should be less than 4 Y.R in order to be able to use it.
The number shall be active 
The service is free of charge

Call Forwarding Service:
The service Features:
You will be able to forward your calls at all times: when you are already on a call, when you don’t answer a call, or if you aren’t able to be reached ( for example if your phone is turned off )
This service will enable you to forward your incoming calls to a Yemen mobile number or to any other local network number.
The service Fees:
The service  activation is free of charge, however, when the forwarded call is answered, the cost of the call will be deducted from your credits of the original number and not the number being diverted to.
To Activate:
Below you will find a full list of our forwarded calls commands. 

Conference call for three parties
 The Service Features:
It enables the customer to communicate with more than one person at the same time and in the same call.

• The service is available for both Postpaid and Prepaid customers.
• The service  activation is free of charge
• You can add any local number regardless that they’re Yemen Mobile or another network.
• It is activated by default to all subscribers.

To Activate:
Simply follow the steps below in order:
Call the first person you want till the line is opened >> Call the second person you want till the line is opened>> and then hit the “Call” button in your mobile phone to join everyone together.

SMS Query service (123)
This service is one of various channels to help you find the answers to your inquiries fast, and instead of calling Yemen Mobile Customer Service center for assistance, you can send any enquiry via SMS to 123 and get the answer at the same moment.

333 Service:
By dialing the free code 333, you can:

• Activate any of Yemen Mobile packages ( Mazaya Package , weekly Mazaya pack ,Hadaya pack, Hadaya Tawfeer pack, Mobile net packages).
• Deactivate the bundles and packages.
• The service is available for prepaid and postpaid lines.

The Service’s fees:

• Calling the short code 333 & browsing the service's list is free of charge, and you will only be charged once you select and activate any package from the list.

1112 short code 
Features of the 1112:
• Activate the internet service for free

Ownership Transfer Service
Yemen mobile customers can transfer their lines ownership to someone else’s.
The Service conditions:
-   The service is exclusively available in the main center or at any of our main branches.
-   To complete the ownership transfer procedures, the attendance of the current owner and the new one is required with their IDs cards.
-   In case the ownership belongs to a company, foundation, or any government institution, an authorized letter from the concern party is required to transfer the ownership of the number.
The Service Fees:
-   The cost to transfer the ownership is 550 Y.R.

Detailed invoice (Bill)
-      If you would like to have a detailed bill of your number usage, you can visit the main office or one of our branches with your ID.
The Service’s Fees:
-   330 Y.R for one monthly bill.

Obtain a replacement sim-card 
-   In case you need to obtain a replacement sim-card, you can visit the nearest Yemen Mobile branch with your ID card, and we will be glad to provide a replacement card for you.

 The fees:
-   550 Y.R